We offer a delivery service covering most of the South West – Dorset, Somerset, Devon and Cornwall. We normally aim to combine customer deliveries with our scheduled delivery runs between showrooms. Depending on weight and location, there may be a small charge.
We are happy for you to borrow tile display boards and tile samples so you can see what the tiles will look like in your home. We normally take a small deposit which is returned when the displays or samples are returned to us.
We accept ‘full box’ returns with invoice, within 28 days of purchase. If the tiles are special order (rather than stock items), there will be a 25% re-stocking charge which reflects the handling fee imposed on us by our suppliers.
We do not offer a fixing service, but you will find details of local tile-fixers at each of our showrooms.
Subject to the normal checks, we offer trade terms and account facilities and once your account is open, you are free to use it at all of our showrooms.
We regularly supply other retail outlets, developers, contractors and architects and are able to provide bespoke displays, special contract deals and products suitable for commercial retail environments. Please contact our Head Office to discuss your requirements.